Privacy Policy

1. General
This privacy policy informs you about data processing when you visit this website, shop in our webshop, or take any other action proposed on this website (e.g., subscribing to the newsletter).
We reserve the right to adapt this privacy policy from time to time to ensure it always reflects current factual and legal circumstances. Please regularly review the privacy policy when visiting our website.
Our website may also contain links to third-party websites. If you follow a link to one of these websites, please note that these websites have their own privacy policies, and we do not assume any responsibility or liability for these policies.
Please note that we have additional, specific privacy policies if you contact us through other means:
- granovit.ch

2. Basis for data processing
Your data is processed in compliance with the Swiss Data Protection Act. If we process data based on your consent, we will inform you separately, stating the relevant purposes. You can revoke your consent at any time with future effect. You can revoke your consent by contacting us in writing. You will find the contact information in section 3.

3. Data controller including contact information
The data controller for the data processing described in this privacy policy is:
GRANOVIT AG
Rinaustrasse 380
CH – 4303 Kaiseraugst
You can reach us for your privacy concerns and to exercise your rights under section 10 as follows:
online@granovit.ch

4. Data processed
Automatically collected data
When you visit our website, data is automatically sent from your browser to our website's servers. This data is collected automatically and includes, in particular

- IP address
- Date of access
- Time of access
- Duration of access
- Country from which access is made
- Browser type
- Referrer URL
- Operating system of the computer

We also use cookies and similar technologies on our website that can identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you are using when you visit our website.
In addition to cookies that are only used during a session and deleted after your website visit ("session cookies"), cookies can also be used to store user settings and other information for a certain period ("permanent cookies"). You
can set your browser to reject cookies, store them for only one session, or delete them prematurely. Most browsers are preset to accept cookies.
If you block cookies, some functionalities may no longer work.
You can configure cookies via the cookie banner. Further information can be found under specific data processing.
Data you provide to us
When you contact us
We collect and process the data you voluntarily provide to us when you contact us, e.g., via an online form, our contact email address, or by phone, including the communication's metadata.
When you shop in our webshop
When you purchase products in our webshop, the following data is processed:

- First name
- Last name
- Address
- Email address
- Phone number
- Payment information
- [possibly others]

Depending on the product, further data necessary for the fulfillment of our services will be processed.
If you become a partner in our partner program
If you become a partner in our partner program, the following data will be processed:

- First name
- Last name
- Address
- Email address
- Phone number
- Payment information
- Information you provide to us in connection with submitting proofs, such as commercial register extracts, social security confirmations, or other confirmations.
- [possibly others]

As far as legally permissible, we receive data from publicly accessible sources, authorities, or other third parties (e.g., social media, credit card companies, internet analysis services, etc.).

5. Processing purposes
Automatically collected data
We process automatically collected data for the following purposes:
- Provision and operation of the website and the webshop
- Offering and developing our services and products
- Reach measurement and marketing
- Optimization of business relationships and product optimization
- Security measures.
Further information can be found under the specific data processing.
Data you provide to us
When you contact us
We process the data you provide to us for the following purposes:

- Responding to contact inquiries
- Communicating with you
- Implementing pre-contractual measures requested by you or if you are already our customer
- Providing services by us
- Marketing and customer relationship management
- Compliance with legal or regulatory requirements
- Assertion of legal claims and defense in connection with legal disputes and official proceedings
- Purchase and sale of business units or parts thereof, other corporate transactions, and the associated transfer of personal data, as well as measures for business management and compliance with legal and regulatory obligations.

When you shop in our webshop
When you shop in our webshop, we process your data for the following purposes:

- Contract processing
- Advertising for other [potentially interesting to you] products
- Compliance with legal or regulatory requirements
- Assertion of legal claims and defense in connection with legal disputes and official proceedings
- Purchase and sale of business units or parts thereof, other corporate transactions, and the associated transfer of personal data, as well as measures for business management and compliance with legal and regulatory obligations.

If you become a partner in our partner program
If you become a partner in our partner program, we process your data for
the following purposes:

- Contractual processing of the partner program
- Advertising for other [potentially interesting to you] products
- Compliance with legal or regulatory requirements
- Assertion of legal claims and defense in connection with legal disputes and official proceedings
- Purchase and sale of business units or parts thereof, other corporate transactions, and the associated transfer of personal data, as well as measures for business management and compliance with legal and regulatory obligations.

6. Disclosure of data to third parties
For the purposes mentioned in Section 5, we also transmit your data to service providers such as IT providers, logistics companies, payment providers, our distributor, or providers of the tools listed below.
Furthermore, we also transmit data to authorities if we have a legal obligation to do so.

7. Data transfer abroad
In connection with data transfer to third parties, it is possible that your data may not only be processed in Switzerland. If the legal data protection in the corresponding recipient country does not meet the data protection level of Switzerland, we ensure through appropriate measures that a transfer may take place, e.g., by concluding the standard contractual clauses of the European Union or by another legally provided option, e.g., by fulfilling a contractual obligation for you or by you giving us your consent.

8. Duration of data processing
As a rule, data is deleted as soon as the purpose has been fulfilled and no statutory retention obligations exist.

9. Data Security
We have implemented technical and organizational measures, which are regularly reviewed and adapted to technological advancements, to protect your data from loss, access, misuse, or alteration.
However, due to the structure of the internet, it is possible for data to be unlawfully disclosed to third parties during communication over the internet. This is beyond our responsibility, and we have no technical influence over it. We therefore recommend that you protect the data you provide by appropriate measures against misuse. In particular, use strong passwords and do not share them with third parties.

10. Your Rights
As a data subject, you have the following rights in connection with the data processing relevant under data protection law:

▪ Right to information about what data we store about you and how we process it
▪ Right to rectification of your data
▪ Right to erasure or restriction of your data
▪ Right to object to data processing
▪ Right to data portability, i.e., to request the release of certain data in a common format or its transfer to another controller.
▪ Right to lodge a complaint with a supervisory authority

You can find the contact information for the Federal Data Protection and Information Commissioner here:
https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html.
If you have any questions about data protection, please send an email to online@granovit.ch.

11. Individual data processing activities
Provision and use of the website
When you visit our website, the following data is collected:

▪ IP address
▪ Date of access
▪ Time of access
▪ Duration of access
▪ Country from which access is made
▪ Browser type
▪ Referrer URL
▪ Browser type used
▪ Operating system of the computer
▪ Name of the access provider
▪ Referral and exit pages

For the hosting of our website, the display of the content of this website including the shop functions, we use the system of Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify").
Please note that Shopify, as a provider, has access to the stored data. The data is partly processed for purposes beyond those stated in our privacy policy. The data
is also processed abroad.
Detailed information can be found here: https://www.shopify.com/ch/legal/datenschutz

Cookies
This website uses cookies. Cookies are small pieces of data stored in the browser of the website visitor. Cookies are used for the security of this website, for measuring system effectiveness, and for an optimal visitor experience. Cookies allow your movements and actions on this website to be tracked.
You can configure cookies on your device via the cookie banner and in your browser settings. Please note that if cookies are completely deactivated, some functions of this website may no longer be available.

Analytics Services
We use services from third-party companies to analyze browsing behavior. Through the analytics services, we
measure and evaluate the use of the website, or have it measured and evaluated. For this purpose, third-party companies may also use permanent cookies or similar technologies. The third-party company can track your use of our website, combine this information with data from other websites you have visited and which are also tracked by the third-party company, and use these insights for their own purposes (e.g.,
controlling advertising).
We currently use Google Analytics as an analytics tool.
Google Analytics is a web analytics service provided by the American Google LLC. For users
residing in the European Economic Area and Switzerland, Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland is responsible for data processing. Google Analytics uses cookies to enable an analysis of your use of the website. The use of Google Analytics serves to continuously improve our website and optimize your user experience. The information generated by the cookies is stored on Google servers worldwide. Google is a company certified under the Swiss-U.S. Privacy Shield Framework and EU-U.S. Privacy Shield
Framework, which commits the company to comply with Swiss and European data protection. [If IP anonymization is activated, which is recommended] Google Analytics is used for this website only with activated IP anonymization. This means that the IP address of users is truncated and only in exceptional cases is the full IP address transferred to a Google server in the USA.
User-related data is automatically deleted after 26 months.
Further information on the privacy policy of Google Ireland Limited can be found here: https://policies.google.com/privacy?hl=de
The storage of cookies can be prevented by a corresponding setting in your browser software or via the cookie banner. You can also prevent Google from collecting the data generated by the cookie and related to your use of the online offering, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout.

Integration of third-party elements on the website
Content from various third-party providers is integrated on our website. In this case, a connection to the servers of the third-party provider can be automatically established. Personal data about your website visit, in particular your IP address, is transmitted to this third-party provider.
Information on the purpose and scope of data processing by such third-party providers, as well as your rights and setting options in this regard, can be obtained from the respective third-party providers.

UpPromote Affiliate
For our partner program, we use UpPromote: Affiliate Marketing System by Secomapp, a company based in Hanoi, Vietnam.
Please note that Secomapp, as a provider, has access to the stored data. The data
is partly processed for purposes beyond those stated in our privacy policy. The data
is also processed abroad.
Detailed information can be found here: https://docs.uppromote.com/privacy-policy/privacy-policy

Recharge Subscriptions
For the customer portal in our webshop, we use the Recharge Subscriptions app from Recharge Inc., a company based in Santa Monica, USA.
Please note that Recharge, as a provider, has access to the stored data. The data is partly processed for purposes beyond those stated in our privacy policy. The data is also processed abroad.
Detailed information can be found here: http://getrecharge.com/privacy-policy/

Brevo PushOwl
For extensions to our email marketing in our webshop, we use Brevo PushOwl from Brevo CRM Solutions Private Limited, a company based in Bengaluru, India. Please note that Brevo CRM Solutions Private Limited, as a provider, has access to the
stored data. The data is partly processed for purposes beyond those stated in our privacy policy. The data is also processed abroad.
Detailed information can be found here:
https://www.pushowl.com/privacy?utm_source=app_store&utm_medium=referral&utm_campaign=privacy-policy

Referral Candy
We use the referral app Referral Candy by Anafore Pte. Ltd., a company based in Singapore.
Please note that Anafore Pte. Ltd., as a provider, has access to the stored data. The data is partly processed for purposes beyond those stated in our privacy policy. The data is also processed abroad.
Detailed information can be found here: https://www.referralcandy.com/privacy

Brevo Newsletter Tool
For sending the newsletter, the service of Brevo GmbH, Köpenicker Strasse 126, D-10179 Berlin is used.
To subscribe to the newsletter, the email address, first name, and last name must be provided. Registration takes place via a double opt-in procedure. Unsubscription is possible at any time by clicking an unsubscribe link in each email or by sending a message to
online@granovit.ch .
Emails are sent with graphics that allow for individual measurement, such as delivery, opening, and click rates. In addition, emails also contain links that allow for personalized analysis. Such analyses are used to ensure the quality of the newsletter and to better address the interests of the readers.
Detailed information and the privacy policy can be found
here: https://www.brevo.com/de/legal/privacypolicy/

Social Networks (Social Media)
We maintain an online presence within social networks to communicate with the active users there and to offer information about our services and products. From the website, you can access the respective social media platforms via links. Detailed information and the privacy policies of the respective platforms can be found as follows:

Facebook
Detailed information and the privacy policy can be found here:
https://www.facebook.com/policy.php

Instagram
Detailed information and the privacy policy can be found here:
https://privacycenter.instagram.com

Tiktok
Detailed information and the privacy policy can be found here:
https://www.tiktok.com/legal/page/eea/privacy-policy/de

Youtube
Detailed information and the privacy policy can be found here:
https://www.youtube.com/intl/de_be/howyoutubeworks/privacy/

For questions about data protection, please send an email to online@granovit.ch